Project Description


MPA acts as a financial advisor to CCL Group. IMP Group Limited acquired Blue Ocean Contact Centers from CCL Group.

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About Blue Ocean Contact Centers Inc.

Blue Ocean Contact Centers Inc. provides contact center outsourcing services. The company offers contact center and call center outsourcing services, including customer service support, customer retention, tech support, logistics support, roadside assistance, warranty validation and after-sales support, reservations and registrations, loyalty program management, booking and appointment-setting, issue resolution, and social media customer services. It serves clients in technology, automotive, travel and tourism, grocery retail, and consumer product markets in Canada and internationally. The company was founded in 1993 and is based in Halifax, Canada. As of April 30, 2015, Blue Ocean Contact Centers Inc. operates as a subsidiary of I.M.P. Group Ltd.

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